Founding Partner, Principal Consultant
William Miller has proven himself as a premier IT Financial Management guru and is passionate about sharing his knowledge to help organizations make better business decisions. With more than 20 years of IT Financial Management experience and distinctive IT savvy combined with financial insight, William has created proven repeatable processes to help IT organizations address the fundamental challenges of demonstrating their cost drivers, showing their business value and aligning their strategic goals.
Prior to founding Proven IT Finance, William worked as IT CFO for Nationwide Insurance, overseeing the planning, forecasting and chargeback of more than one billion dollars in annual IT spend. As one of his many accomplishments, Miller drove IT cost reductions of $80M in a single year — without disruption in core service levels or delaying key business initiatives by combining a well-designed cost model with unique insights into IT and its cost drivers. In addition, through proactive management of the IT footprint, Miller kept total IT spend flat for 7 years while continuing to upgrade and update key technologies as well as delivering $2.5B in new business-transformation projects.
Founding Partner, Principal Consultant
Craig Hollenbeck brings over two decades of experience working with organizations to identify their unique IT Financial Management (ITFM) needs and help them achieve their goals. Craig has dedicated his career to implementing pragmatic ITFM solutions that are tailored to match the unique DNA and challenges of the organizations he has helped and based on a proven methodology cemented in best practices. Craig goes beyond the theory of ITFM by also delivering a step-by-step approach to enabling a tailored solution, and being there with the client throughout its design, development and maturity. Craig’s goal is to help organizations implement ITFM solutions to create dynamic organizational results that can deliver a competitive advantage to the entire enterprise. Craig’s clients include many Fortune 1000 companies (including several Fortune 10), states and municipalities, as well as partnerships with service providers within the ITFM industry.
Prior to co-founding Proven IT Finance, Craig was Director of IT Financial Management for a Fortune 100 company. There, he led all reporting, accounting, communication and continuous improvement efforts for ITFM, managing a $1.2-billion IT organization. By integrating new ways of extracting value from the organization’s financial and operational ecosystem, Craig delivered an innovative approach of managing IT expense, drove 3–5% of proven annual IT efficiencies, and accomplished key conversations within the business. During his tenure, Craig developed tools and processes that were appraised by two independent consultative organizations as Best of Class.
Partner, VP Channels and Alliances
At Proven IT Finance Ben is responsible for working closely with our existing partners to continue delivering ‘triple wins’ as well as for developing new channel and alliance opportunities. Ben passionately drives customer satisfaction while skillfully balancing customer needs with financial and operational goals of the customer. Ben also focuses on Project Financial Management and assisting customers in identifying, delivering and tracking precise and timely financial data. He delivers an integrated approach to PPM and ITFM to provide clear visibility into technology expenditures across the enterprise. Ben also brings significant experience in Organizational Change Management (OCM), leading organizations through transformations by providing process improvement consulting, developing communication strategies and assisting customers in managing complex, large transformational changes.
Prior to joining Proven IT Finance, Ben was a founding member and CEO of the leading Hewlett Packard PPM implementation and Professional Services Partner in the Asia Pacific (APAC) region for six years – BPM. While in APAC, Ben worked with several of Australia’s largest corporations to provide subject matter expertise regarding the implementation of Enterprise-wide PPM solutions. Ben also worked with several U.S. based Fortune 100 companies as an advisor and solutions consultant to implement strategic portfolio software solutions to help companies realize business value and prioritize investments. In 8 of the 10 years as a HP PPM Professional Services Partner, he has won the prestigious HP PPM Professional Services Partner of the Year, an award given to the highest generator of product sales as well as excellence in professional services delivery and customer satisfaction.